Your Privacy Matters

Chamber ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us.

When you engage with Chamber, we may collect information that you provide directly to us, including your name, email address, phone number, and company name. We also gather project information such as details about your organization, project requirements, and business needs. Our communication records include messages, emails, and other interactions with our team. Payment information encompasses billing details and payment history, which we process securely through trusted third-party providers.

We also collect certain information automatically when you visit our website. This includes website usage data such as pages visited, time spent on site, and referring websites. Device information includes your IP address, browser type, and operating system. We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic patterns.

We use the information we collect to provide and continuously improve our creative and strategic services. This information helps us communicate effectively with you about projects, proposals, and business matters. We process payments and maintain accurate billing records to ensure smooth business operations. Website analytics help us understand user experience and improve site performance. With your consent, we may send occasional updates about our services and insights. We also use this information to comply with legal obligations and protect our legitimate business interests.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in specific, limited circumstances that support our ability to serve you effectively.

We work with trusted service providers who help us deliver our services and maintain our business operations. These include website hosting and analytics providers such as Webflow and Google Analytics, email communication platforms like Mailchimp and Gmail, payment processors including Stripe and PayPal, and project management and file sharing services. All service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.

We may disclose information when required by law, court order, or governmental regulation, or when necessary to protect our rights, safety, and the safety of others. In the unlikely event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction, though any acquiring party would be bound by the commitments in this privacy policy.

We implement comprehensive technical and organizational measures to protect your information from unauthorized access, use, or disclosure. Our security practices include secure data transmission using SSL encryption, regular security assessments and system updates, and limiting access to personal information on a strict need-to-know basis. We utilize secure cloud storage solutions provided by reputable vendors who maintain industry-standard security certifications.

You have several important rights regarding your personal information. You may request access to copies of the personal information we hold about you. If any information is inaccurate or incomplete, you can ask us to correct it. You may request deletion of your personal information, though we may need to retain certain records to comply with legal requirements. You can request to receive your data in a machine-readable format for portability purposes. You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at hello@thisischamber.com with your specific request. We will respond to your inquiry within a reasonable timeframe and may need to verify your identity before processing certain requests.

We use cookies and similar technologies to enhance your experience on our website. These tools help us remember your preferences and settings, analyze website traffic and performance patterns, and provide personalized content and recommendations. You can control cookie settings through your browser preferences, though disabling cookies may impact some website functionality.

Chamber is based in the United States, and our services are provided from this location. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer and processing.

Our services are designed for businesses and professional organizations and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us immediately so we can take appropriate action to delete such information.

Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing personal information to them.

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have questions about this Privacy Policy or our privacy practices, please contact us at hello@thisischamber.com. For data protection inquiries specifically, please include "Privacy Policy" in your subject line so we can route your message appropriately.