Have We Outgrown Our Own Story?

On what happens when your organization evolves faster than its narrative
You’re in a pitch meeting. Someone asks what you do.
You answer. It sounds fine. Professional, even. Everyone nods.
But in your body, you feel it. Something is off.
Not wrong. Just not quite true anymore.
Maybe it’s that tagline you’ve been using for three years and you can hear, for the first time, that it’s really describing an earlier version of the company.
Maybe it’s the mission statement people can still recite, but now it feels like ritual instead of belief. Or it’s that moment when a new hire asks, “So what do we actually do?” and you realize you don’t have a clean answer you fully believe.
You haven’t failed.
You’ve grown.
Your story just hasn’t caught up yet.

When the story stops fitting
In the beginning, the story and the work feel like the same thing. You can describe what you’re doing in one clean line. People get it. You feel energized saying it out loud.
Then time happens.
You hire. You ship. You learn. You get into harder rooms. You see more of the real problem you’re trying to solve. You start doing work you couldn’t even articulate on day one.
Somewhere in that process, without anyone marking the moment, the story that once defined you starts describing who you were instead of who you are.
It’s like wearing something you loved that used to fit perfectly and now tugs at the shoulders. You still care about it. You just can’t move the way you need to while you’re in it.
Except a story that no longer fits is not just uncomfortable. It creates drag.
You feel it as friction inside your team. Marketing says one thing. Leadership says another. Everyone thinks they’re aligned because they’re using the same words, but those words mean different things to different people now.
You feel it in external conversations. A potential partner asks what you do and you hear yourself giving the “safe” answer instead of the true one, because the true one feels harder to explain.
You feel it when someone explains your work in front of you and you think, quietly, that’s not how I would say it.

The quiet cost of staying the same
Most leaders feel this shift long before they can describe it. They can tell the story is lagging two steps behind reality. But changing it feels dangerous.
- What if we confuse people?
- What if we lose credibility?
- What if we mess with something that has ‘technically’ been working?
So the organization keeps moving and keeps using the old language, because the old language is at least familiar.
But the cost builds.
The story starts attracting the wrong conversations. You’re still getting inbound, but it’s no longer from the people you actually want to work with. You’re getting interest that belongs to the previous version of you.
Inside the team, energy softens. Not because people don’t care. Because the words you’re using to describe why you exist are no longer an honest reflection of what they’re spending their time doing every day. There’s a quiet emotional gap there.
And in high stakes moments, board, funding, partnership, you can feel the split between what you believe and what you’re saying out loud.
That gap is where energy leaks. You are not lying. You are just using language that is behind the truth.

How this shows up in real life
This moment rarely arrives with drama. It leaks in through little signals.
Your elevator pitch is getting longer.
What used to take one sentence now takes a paragraph. “We started as X, but now we’re also doing Y, and really the heart of it is Z.” You feel yourself qualifying as you talk.
Your website feels like it’s about a different company.
You reread the About page and the tone is off. You’re more serious than that now. Or more human than that now. Or more ambitious than that now. You can feel the distance.
Someone on your team uses air quotes around the mission statement.
They still believe in the work. They just don’t feel connected to the phrasing anymore. It sounds like branding instead of truth.
A new hire explains what you do in a way that makes you flinch.
They are not wrong. But it is not how you would have said it. Which means everyone is building from slightly different versions of the story, because the “official” version doesn’t really fit anyone’s reality anymore.
You feel a little embarrassed by your old deck.
Not because it was bad. At the time it was perfect. But now it feels young. You can feel how much you’ve matured. You can feel how much the work has matured.
None of these are failures.
They are growth signals.

Why this moment matters
When your story doesn’t fit anymore, this is not a “we need a new tagline” problem. It is not even a brand problem.
It is a clarity problem.
It is the signal that you have crossed into a new chapter but you haven’t given that chapter language yet.
This moment tends to show up in a few scenarios.
Growth has outpaced your story.
You kept evolving the work, but you did not evolve the way you talk about the work. Now you’re doing things that were never part of the original description.
Your audience shifted.
You built the original story for one kind of stakeholder. Now you’re in rooms with different people, different stakes, different questions. You can feel that you’re answering questions they are not actually asking.
Leadership changed.
Founders evolved. New leaders stepped in. The soul is still there, but the voice is different now, and the public story has not caught up to reflect that voice.
The mission matured.
You understand the problem at a deeper level than you did in the early days. You know what matters and what doesn’t. You’re more precise now. But the language you’re using still sounds like early-stage aspiration instead of lived reality.
None of that is crisis.
It is evolution.
And the story just needs to catch up to where you actually are.

What needs to happen next
Getting the story back into alignment is not about clever language workshopping.
It starts with honesty.
Not “What should we say” but “What is true now that was not true before.”
- What are we still here to do?
- What did we learn the hard way?
- What feels true now that we could not have said out loud two years ago?
- What are we afraid to admit because it might mean letting go of an earlier version of ourselves?
When you ask those questions honestly, what usually emerges is not some brand new identity.
What emerges is the deeper version of the same promise.
The heart of the story is almost always still there, I promise! It just needs a new container. One that can hold more complexity. More accuracy. More of your actual voice.
A refreshed story is not a pivot. It is a return. It is you, now, saying out loud what the work has already become.

From description to meaning
Most teams treat story like description. “Here’s what we do. Here’s how we do it. Here’s who we do it for.”
But a story that actually moves people is doing something different. A real story is creating meaning.
Meaning gives your team shared language for alignment. When people have words they actually believe, they stop freelancing the narrative. They start speaking differently, but they stay true to the same center.
Meaning gives partners and funders a reason to trust you. Not because you sound polished. Because you sound like you know who you are.
Meaning gives the outside world a way to participate. It invites them into something that feels alive instead of transactional.
Clear story is how purpose becomes practical. It is how belief becomes direction.

The inflection point
If the story that once defined you now feels a little too small, that is not a red flag.
That is the invitation.
This is the moment to stop repeating and start re-articulating. To pause the noise long enough to ask:
- Who are we now?
- What have we learned?
- What future are we actually building toward?
Because every organization eventually outgrows the language it started with.
The ones that last are the ones that notice.
They choose to write the next chapter with intention instead of inertia.
Here’s the only real question to sit with:
Does the story you’re telling still feel true?
Not “Is it technically accurate,” and not “Does it sound good in the deck,” but “Does it feel like us, right now.”
If the answer is no, or even almost, that is not a problem.
That is just the next opportunity that deserves your attention.
Because the work you’re doing deserves language that can hold it.